[Product Description]
[Product Description]
Official Japan genuine new product with a 2-year manufacturer warranty.
【Troubleshooting if the earphones do not operate properly】
Soft reset method: Place both left and right earphones into the charging case, close the lid, and wait for more than 10 seconds. The earphones will perform a soft reset.
If the issue persists:
- Delete the pairing history of MOMENTUM TW3 from your smartphone's Bluetooth settings.
- Uninstall the Smart Control app from your smartphone.
- Charge the earphones via cable.
- Restart your smartphone.
- Reinstall the Smart Control app.
- Pair the earphones with your smartphone.
- Once paired, launch the app and connect the earphones to the app.
If the problem still persists, reset to factory settings using the following methods:
MOMENTUM True Wireless 3 Factory Reset:
Method 1: Use the Smart Control app to restore to factory settings.
Method 2:
1. Turn off Bluetooth on your smartphone.
2. Remove one earphone from the charging case while leaving the other inside. Close the case.
3. Long press the touch panel of the removed earphone for about 10 seconds. The LED will flash alternately green and red.
4. Release the touch panel.
5. Return the earphone to the charging case and close the lid.
After about 20 seconds, both earphones will reset to factory settings and automatically pair with each other. The charging case LED will flash red and green three times.
Features include multi-point connection. Please update the Smart Control app and ensure the earphones are on the latest firmware.
Ambient sound mode allows you to stay connected with the outside world.
Secure fit with four sizes of ear tips and three sizes of silicone ear fins.
- IPX4 water resistance.
- Up to 7 hours of playback on a single earphone, up to 28 hours with the case.
- Qi wireless charging compatible.
- Bluetooth 5.2 Class 1 output, LDS antenna, True Wireless Mirroring for stable connection.
- Single earphone use possible.
Adaptive Noise Cancelling and Hybrid Noise Cancelling effectively reduce ambient noise, providing a more convenient listening experience.
High-performance TrueResponse Transducers minimize distortion and faithfully reproduce all sounds.
Clear call quality for calls and online meetings:
- Equipped with three microphones per earphone, totaling six.
- Two beamforming microphones (left and right) pick up your voice.
- An internal microphone in the nozzle captures low frequencies.
- Picks up sound through the ear canal and bones, focusing on your voice even in noisy environments.
- Suitable for calls, online meetings, and various scenarios.
- Instant access to Siri and Google Assistant with a single tap.
[Important Notice - For Overseas Customers]
Thank you for purchasing this product. Before using it overseas, please carefully read the following important notices.
1. Laws, Regulations, and Safety Standards
This product complies with Japanese safety standards. Before use in your country, please check its compliance with local laws, regulations, and safety standards.
Certain product categories (electronics, cosmetics, food, etc.) may require certification in the importing country.
2. Regarding Electrical Products
【Voltage Compatibility】
When using electrical products, please note that they are designed to match Japanese voltage specifications (90-110V). Using them with a different voltage may cause malfunction.
【Plug Type】
Our products use Japanese plug types (Type A or Type B).
Please use a conversion adapter as needed.
【Important Notes Regarding Transformers and Adapters】
Transformers adjust the voltage to match the requirements of the equipment.
Conversion adapters only change the plug shape and do not adjust the voltage.
Using only a conversion adapter without a transformer may damage the product.
[Regarding Liability]
We are not responsible for any malfunctions or damage caused by improper use, such as operating the product without a transformer.
3. Language and Manual
Product instructions and displays may be in Japanese only.
An English version of the manual can be downloaded from our website.
4. Regarding Product Returns and Exchanges
Please note that if you wish to return or exchange a product, you will be required to submit a video of the unpacking process.
[Important Notice - For Overseas Customers]
Thank you for purchasing this product. Before using it overseas, please carefully read the following important notices.
1. Laws, Regulations, and Safety Standards
This product complies with Japanese safety standards. Before use in your country, please check its compliance with local laws, regulations, and safety standards.
Certain product categories (electronics, cosmetics, food, etc.) may require certification in the importing country.
2. Regarding Electrical Products
【Voltage Compatibility】
When using electrical products, please note that they are designed to match Japanese voltage specifications (90-110V). Using them with a different voltage may cause malfunction.
【Plug Type】
Our products use Japanese plug types (Type A or Type B).
Please use a conversion adapter as needed.
【Important Notes Regarding Transformers and Adapters】
Transformers adjust the voltage to match the requirements of the equipment.
Conversion adapters only change the plug shape and do not adjust the voltage.
Using only a conversion adapter without a transformer may damage the product.
[Regarding Liability]
We are not responsible for any malfunctions or damage caused by improper use, such as operating the product without a transformer.
3. Language and Manual
Product instructions and displays may be in Japanese only.
An English version of the manual can be downloaded from our website.
4. Regarding Product Returns and Exchanges
Please note that if you wish to return or exchange a product, you will be required to submit a video of the unpacking process.
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