【Important Notice for International Buyers – Tomoayax Premium Audio Hi-Fi Japan】
■ Voltage Compatibility
This product is designed exclusively for use in Japan (AC 100V, 50/60Hz).
Many regions use 120V or 220–240V.
Using this product without a proper transformer in such voltage environments may result in malfunction, overheating, or serious and irreversible damage.
■ Plug Type
This product uses a Japanese plug (Type A or B).
A plug adapter may be required depending on your region.
■ Transformer Requirement (Very Important)
A transformer is required for safe use.
A plug adapter only changes the plug shape and DOES NOT convert voltage.
Using this product without a transformer may cause serious and irreversible damage.
■ Buyer Responsibility
As this is high-end audio equipment, the buyer is fully responsible for confirming compatibility with their local voltage (100V / 120V / 220–240V) and usage environment before purchase.
■ No Return / No Refund Policy
We do NOT accept returns or refunds for:
・Voltage mismatch (including 120V and 220–240V environments)
・Use without a transformer
・Plug incompatibility
・Damage caused by improper setup or usage
■ Liability
We are not responsible for any damage, malfunction, or performance issues caused by improper use or incorrect voltage conditions.
■ Final Notice
Please ensure full understanding of the above before purchasing.
Use only under the correct voltage environment.
This product uses "Sorbothane," a high-performance vibration-absorbing material that solidifies the properties of a liquid. It is a soft vibration-absorbing material often referred to as artificial muscle.
It has an extremely excellent effect in absorbing and suppressing vibrations.
High durability is another characteristic of Sorbothane. Unlike natural rubber or butyl rubber, it does not harden, change shape, or adhere to other substances, and its effects last for a long period of time.
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